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FAQ
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When will my order come?The production time for an order depends on various factors, including the time of year, product availability, and order size. In general, most orders are shipped within 2-7 business days after the order is submitted. However, it's important to note that the fulfillment time frame may vary for each order. All of our items include free shipping. Once you have placed your order, We will send you a confirmation email to track the status of your order with a tracking number. You could also track the item on this page https://www.codysoutrageousartrealities.com/tracking-page
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Can I change my delivery address after I have placed my order?if you need to change your shipping address, please contact us at Outrageousartrealities@yahoo.com within 24 hours after placing your order with an e-mail titled 'shipping Address Change' to route to the appropriate department. Please be advised that your shipping address cannot be revised after the order has shipped.
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What type of payments methods do you accept?You can purchase on our website using a debit, credit card, Additionally, we support Paypal, Amazon Pay, Apple Pay, Google Pay, Venmo,Paytm, and other wallets. You can choose these payment methods at checkout. We do not accept personal checks, money orders, direct bank transfers, or cash on delivery.
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Can I cancel or edit my orderWe can only change orders that have not been processed for shipping yet. To make changes to your order, please contact us within 24 hours of your order at Outrageousartrealities@yahoo.com, or use our "contact page" to reach us. In the event you wish to cancel or change your order,please contact us within 24 hours of your at Outrageousartrealities@yahoo.com, As all of our products are custom made, changes after 24 hours will not be allowed. *Please note that any orders that have already been packed or shipped cannot be canceled.
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Is it safe to use my credit/debit card at this website?Cody’s Outrageous Art Realities is powered by Wix, and is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. The PCI DSS is an information security standard for organizations or companies that accept credit card payments. The security of our users' financial transactions is extremely important to us at Wix Payments and we are 100% committed to protecting you, as well as your customers. For this reason, Wix Payments complies with the Payment Card Industry Data Security Standards (PCI DSS).
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